MAY 7, 2025 • TORONTO, ONTARIO

In partnership with the Dental Advisory Board

Imperial Foyer | Fairmont Royal York, Toronto, Ontario

Imperial Room & Foyer

Imperial Foyer

Imperial Room

The dental industry is evolving—and cross-border innovation, collaboration, and diversity in leadership are reshaping how care is delivered across North America. In this session, leaders from both Canada and the U.S. will share bold perspectives on the future of DSOs, growth models, and what it takes to lead in a changing world. Ensemble, nous façonnons un avenir dentaire plus inclusif, connecté et durable.

Leadership in today’s dental landscape demands more than experience—it calls for adaptability, emotional intelligence, and a mindset centered on growth. This session explores how forward-thinking leaders are building inclusive cultures and inspiring teams to evolve alongside their organizations. Le vrai leadership commence avec un esprit de croissance et une vision partagée.

In an unpredictable economic climate, resilient DSOs are rethinking growth strategies to stay agile, efficient, and ahead of change. This session dives into the key decisions, data insights, and operational levers that help DSOs scale sustainably—no matter the market conditions.
La résilience commence par une stratégie claire et une capacité à s’adapter rapidement.

Explore the essential connection between workplace culture, team retention, and accountability-driven leadership. This session unpacks proven strategies to create environments where people feel empowered, valued, and committed—for the long run. Parce qu’une culture forte, c’est la clé pour bâtir des équipes durables et engagées.

Behind every successful leader is a network of champions, mentors, and sponsors who advocate when they're not in the room. This session dives into the real power of visibility, allyship, and elevating others in meaningful, lasting ways. Parce que l’avancement commence souvent par une voix qui parle en votre faveur.

From predictive scheduling to personalized marketing, AI and data-driven strategies are transforming how DSOs engage, retain, and attract patients. This session highlights the tools, insights, and real-world applications that are redefining growth and elevating the patient journey. L’intelligence artificielle ouvre la voie à une expérience patient plus personnalisée, efficace et durable.

Bev Woods, CEO and Founder, Gift from the Heart

Interviewed by Denise Kusinski, Canada Sales Manager, SDI

Sponsored by Zentist

As DSOs continue to scale, private equity remains a powerful driver of growth, transformation, and value creation. This session explores what investors are really looking for—and how operational excellence, leadership alignment, and strategic clarity set DSOs apart. La croissance durable repose sur une vision claire, une exécution solide et des partenariats stratégiques.

Clinicians are at the heart of every DSO’s success—but unlocking their full potential requires collaboration, communication, and alignment with operational goals. This session explores how empowering clinical leaders strengthens performance, enhances patient care, and drives lasting growth. Quand les cliniciens sont alignés avec l’organisation, tout le monde gagne.

When DSOs and industry partners move from transactional relationships to strategic collaboration, the result is elevated care and a stronger patient experience. This session explores how intentional vendor partnerships can drive innovation, operational efficiency, and meaningful value for both providers and the patients they serve. Les meilleures expériences patients commencent par des partenariats solides et bien alignés.

Today’s most successful DSOs build brands that do more than market services—they create cultures that attract top talent and inspire patient loyalty. This session explores how authentic storytelling, values-driven messaging, and brand consistency fuel growth from the inside out. Une marque forte attire autant les talents que les patients.

A strong hygiene program is more than a clinical necessity—it’s a strategic growth engine for any thriving DSO. This session unpacks the systems, metrics, and team dynamics behind high-performing hygiene models that elevate both patient outcomes and practice performance. Un programme d’hygiène solide est au cœur d’une croissance durable et de soins de qualité.

Laura Sanhueza-Miller, Director of Customer Engagement & Business Operations, Align Technology

Main Mezzanine | Sponsored by Hatch Group